Military Friendly® Schools Survey Help Guide
Use this guide to receive further assistance on the questions within the Military Friendly® Schools Survey.
Survey Overview
The list of Military Friendly® Schools and Military Friendly® Schools ratings are assessed through the evaluation of both public data about the institution and proprietary data gathered through our free Military Friendly® Schools Survey. The annual, data-driven Military Friendly® Schools survey assessment is offered at no cost to more than 8,800 institutions nationwide. Each year, schools taking the survey are held to a higher standard than in previous years via improved methodology, criteria and weightings developed with the assistance of an independent research firm and our Advisory Council.
Survey responses are weighted according to the categories below. Final survey results and ratings are determined by combining an institution’s survey scores with the assessment of the institution’s ability to meet minimum thresholds for Student Retention, Graduation, Job Placement, Loan Repayment and Loan Default rates for all students and, specifically, for student veterans. The benchmark is set by the score of the leading institution. EY, a global leader in assurance, tax, transaction and advisory services, independently evaluated the scoring methodology used for the Military Friendly® Schools list using the criteria set forth by VIQTORY. The services performed by EY were limited to advisory procedures and do not provide assurance over the scoring methodology.
Click on a question below for detailed help documentation.
Q1 - Please enter your school's information
FREE PREVIEWQ2 - Are you completing the survey for a single location or for multiple locations?
Q3 - Enter the information for each campus you are including in your responses.
FREE PREVIEWQ4 - Provide links to your institution's main website, key institutional information, and specific veteran-related pages.
FREE PREVIEWWhere to find your institution's IPEDS ID.
FREE PREVIEWQ5 Enter the following information that best describes your institution
FREE PREVIEWQ6 - Select the option below that best describes your institution.
FREE PREVIEWQ7 - Select all certificates or degrees that are awarded by your institution.
FREE PREVIEWQ8 - Select your Top 10 Areas of Study for Military/Veteran Students.
FREE PREVIEWQ9 - Please list your top degree or program with the highest veteran outcome measure
FREE PREVIEWQ10 - Select the levels of accreditation your institution has received.
FREE PREVIEWQ11 - Please choose your accreditation agency.
FREE PREVIEWQ12 Are any of your school's accreditation statuses listed above currently on probation?
FREE PREVIEWQ13 - Please check all of the methods your institution uses to encourage self-id or identify military-affiliated students in order to track your institution's outcomes.
FREE PREVIEWQ14 - Enrollment Information
FREE PREVIEWQ15 - Student Body Information
FREE PREVIEWQ16 - Provide tuition information for full-time undergraduate students attending your institution.
FREE PREVIEWQ17- Provide tuition information for your online degrees and programs.
FREE PREVIEWQ18 -Is your institution approved for any of the following tuition programs, policies, or federal approvals?
FREE PREVIEW8 Keys Affirmation letter and more information.
FREE PREVIEWView current list of schools who have signed The 8 Keys.
FREE PREVIEWQ19 - Are any of your approvals/agreements for participation in government, state, federal programs, or funding suspended or on probation?
FREE PREVIEWQ20 - Provide the total amount paid to your institution for tuition, fees, and expenses for Post-9/11 GI Bill benefits.
FREE PREVIEWQ21 - Does your institution not participate in the Yellow Ribbon Program because your tuition rates fall within the national maximum per academic year for the GI Bill?
FREE PREVIEWQ22 - Provide the total amount that your organization contributed for all Yellow Ribbon Scholarships or tuition waivers during the previous academic year.
FREE PREVIEWQ23 - Does your institution have a formal process for resolving veteran student complaints submitted to the Department of Defense in accordance with Directive Number 1322.08E?
FREE PREVIEWQ24 - Is the formal process for your institution to resolve veteran student complaints noted or otherwise advised in your institution's policy?
FREE PREVIEWQ25 - Does your institution have a separate landing page on your website or student portal for Military Students to submit student complaints?
FREE PREVIEWQ26 - Does your school or an affiliated campus have any Veteran student complaints registered or filed with the VA?
FREE PREVIEWQ27 - Please choose the number of Complaints identified on your profile associated with your campus only.
FREE PREVIEWQ28 - Please choose the number of Complaints identified on your profile associated with all campuses.
FREE PREVIEWQ29 - Please list the total amount of complaints your school has received.
FREE PREVIEWQ30 - Have the listed complaints been resolved?
FREE PREVIEWQ31 - Does your school have any additional Alerts from the VA and other federal agencies listed on your profile aside from student complaints?
FREE PREVIEWQ32 - Please choose the alert that is listed on your profile under the cautionary information tab.
Caution Flag information and Details
Q33 - How do military/veteran students attend your institution?
FREE PREVIEWQ34 - Which sourcing methods does your institution use to find and attract military students?
FREE PREVIEWQ35 - Does your institution waive the admission application fee for military students and veterans?
FREE PREVIEWQ36 - Are ACT or SAT test scores required for admission to your institution?
FREE PREVIEWQ37 - Does your institution award college credit for passing scores on CLEP exams? *
FREE PREVIEWQ38 - Does your institution award college credit for passing scores on DSST exams? *
FREE PREVIEWQ39 - Does your institution award college credit for military training and experience according to the ACE recommendation guidelines?
FREE PREVIEWQ40 - Does your institution participate in the Veterans Upward Bound program?
FREE PREVIEWQ41 - Does your institution provide the following customized for prospective students who are military service members (including Reserves and National Guard), veterans, dependents, or military spouses?
FREE PREVIEWQ42 - Does your institution offer any tuition discounts specifically for military/veteran students?
FREE PREVIEWQ43 - Does your institution participate, utilize, or promote any of the following Military Scholarship Programs?
FREE PREVIEWQ44 - Does your institution offer in-state tuition without residency requirements for military personnel?
FREE PREVIEWQ45 - Does your institution provide a payment grace period for military/veteran students using the GI Bill or other veterans education benefits to include; TA Students?
FREE PREVIEWQ46 - If an active duty or reserve military student leaves a class due to deployment, can that student return without penalty?
FREE PREVIEWQ47 - Does your institution offer any of the following programs?
FREE PREVIEWQ48 - Does your institution have an on-campus living requirement for students at any point in their enrollment?
FREE PREVIEWQ49 - Does your institution have an explicit commitment to serving the military/veteran community?
FREE PREVIEWQ50 - Does your organization have a formal policy in place regarding business conduct and compliance when admitting, educating, advising, and placing military/veteran students and do you provide training for your staff and/or faculty to support military/
FREE PREVIEWQ51 - In terms of supporting military and veteran students, which of the following statements are true about the training your institution provides for staff and faculty members : CHECK ALL THAT APPLY
FREE PREVIEWQ52 - Does your institution offer customized or additional support services specifically for military/veteran students in the following areas?
FREE PREVIEWQ53 - How many full-time veteran counselors or advisors does your institution have on staff? If 10+ Please specify number in the comment box in Standard numeric form.
FREE PREVIEWQ54 - Does your institution promote or leverage external mentorship platforms for your Military Students? IE American Corporate Partners, Veterati
FREE PREVIEWQ55 - Does your institution offer or participate in any of the following...
FREE PREVIEWQ56 - Do you have any of the following resources or programs available for your veteran or military students?
FREE PREVIEWQ57 - Does your institution offer specialized career guidance counseling or other programs to help military/veteran students identify careers to pursue?
FREE PREVIEWQ58 - How does your institution ensure adequate funding and sustainability of the above programs and initiatives?
FREE PREVIEWQ59 - Do you identify military spouses and dependents at your institution?
FREE PREVIEWQ60 - How many military spouses and dependents are enrolled at your institution?
FREE PREVIEWQ61 - Does your institution offer any tuition discounts, exemptions or waivers specifically for military spouses and dependents?
FREE PREVIEWQ62 - Does your institution offer any scholarships specifically for military spouses and dependents?
FREE PREVIEWQ63 - Does your institution have any of the following benefits specifically for military spouses and dependents?
FREE PREVIEWQ64 - Is your institution approved for MyCAA Scholarship Program funding?
FREE PREVIEWQ65 - What policies does your institution have concerning military spouses and dependents whose families must move due to redeployment or relocation?
FREE PREVIEWExplanation of Metric Qualifications
FREE PREVIEWQ67 - Retention rate for all students after one year
FREE PREVIEWQ68 - Retention rate for all students after two years
FREE PREVIEWQ69 - Retention rate for all veteran and Military students after one year
FREE PREVIEWQ70 - Retention rate for all veteran and Military students after two year
FREE PREVIEWQ71 - Enter the Retention rates for the following populations:
FREE PREVIEWQ72 - What is the Graduation rate for ALL STUDENTS?
FREE PREVIEWQ73 - What is the Graduation rate for ALL Veteran and Military STUDENTS?
FREE PREVIEWQ74 - Enter the Graduation rates for the following populations:
FREE PREVIEWQ75 - Choose the rage that best describes schools Transfer rate for all students?
FREE PREVIEWQ76 - Choose the range that best describes schools Transfer rate for all Military and Veteran students?
FREE PREVIEWQ77 - Provide information regarding transfer rates at your institution for the following student populations.
FREE PREVIEWQ78 - What is the default rate for ALL STUDENTS?
FREE PREVIEWQ79 - What is the default rate for ALL Military and Veteran STUDENTS?
FREE PREVIEWQ80 Provide information about loan default rates at your institution for the following demographics
FREE PREVIEWQ81 - What is the median number of times students change their major courses of study during their education at your institution?
FREE PREVIEWQ82 - What is the median number of times Military and Veteran students change their major courses of study during their education at your institution?
FREE PREVIEWQ83 - What is the median number of years students take to complete their studies and graduate?
FREE PREVIEWQ84 - What is the median number of years Military and Veteran students take to complete their studies and graduate?
FREE PREVIEWQ85 - Provide information about the median student loan debt at your institution.
FREE PREVIEWQ86 - Provide information about job placement rates at your institution.
FREE PREVIEWQ87 - Provide information about job placement rates at your institution for veteran military students.
FREE PREVIEWQ88 Provide information about Job Placement rates at your institution for the following demographics
FREE PREVIEWQ89 - Does your institution have a staff member for military service members and veterans in the following areas? *
FREE PREVIEWQ90 - Please provide the contact information for your marketing and/or PR coordinator.
FREE PREVIEWQ91 - Please provide the contact information for the management of your online school profile on the Military Friendly® website.
FREE PREVIEWAcademic Policies & Compliance 9%
Graduation & Career Outcomes 30%
Culture & Commitment 10%
Military Student Support & Retention 30%
Admissions & Orientation 9%
Financial Aid & Loan Repayment 12%
One of the most important components of the Survey is meeting the metrical benchmarks. Many institutions fall short or do not even fill these sections out. An institution must meet 3/6 of the benchmarks below. If you do not complete the Metrics section you will not qualify for designation. The data submitted in this area will be compared against public data sources, your metrics must be within 10% of the aggregate data collected. During this evaluation, your school may receive a flag if the data does not fall within 10% of the aggregate numbers in each category. If you receive a flag, you will be required to submit documentation supporting your metrics and you will be required to resubmit your survey again during the designated recording period in order to qualify for designation after a flag is received.
Graduation rate for all students or veteran students alone is 50% or higher
1 year retention rate for all students or veteran students alone is 50% or higher
2 year retention rate for all students or veteran students alone is 50% or higher
Loan default rate for all students or veteran students alone is 20% or lower
Job placement rate for all students or veteran students alone is 50% or higher
Transfer rate for all students or veteran students alone is 50% or higher (Community Colleges)
Military Friendly® Schools designation requires the following:
Accreditation and federal programs must be in good standing
Must meet or exceed minimum standards in the Metrical Benchmarks
Clear of any federal flags or have not been cited in any state or federal law enforcement actions
No more than five veteran complaints or 5% of the student veteran population, whichever is lower, registered against the school in the VA’s GI Bill comparison tool. Schools exceeding the complaint threshold will require manual review and may request a survey for their Veteran students and receive 20% of the surveys back with a net-promoter score.